Privacy Policy

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.estudio.bg (the “Site”).

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications), etc.

 

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Personal information we collect

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices;

  • To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors' personal information?

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use EditorX to power our website - you can read more about how EditorX uses your Personal Information here:  https://www.editorx.com/info. We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:https://tools.google.com/dlpage/gaoptout.

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Sharing your personal information

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

 

You can opt out of targeted advertising by:

Behavioural advertising

We request 'explicit consent' from our site visitors, before sending them any marketing materials. By checking the box next to the Contact form, our site visitors confirm consent for receiving promotional and informative materials from us, such as promotional offers, new services and other.

 

We store the email addresses in a database for our agency’s use only, and we do not provide that information to third parties. 

Email marketing

We use Cookies. To learn more about what cookies are used and how to manage them properly visit https://www.allaboutcookies.org/

 

Note that third-party apps or third-party integrations (e.g. Google Analytics, Facebook Ads) may place additional cookies on our website. You can check which cookies are used by us, third-party apps or third-party integrations using Chrome's built-in cookie view. While in incognito mode, click the Secure icon next to the URL bar and then select Cookies. 

Cookies

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Your rights

When we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data so that we can respect your request in the future.

 

(Applicable if you are located in EEA only) When we process personal data for site security purposes, we retain it for 7 years after any business and legitimate interests no longer exists, and where we process personal data in connection with performing a contract or for a competition, we keep the data for 7 years from your last interaction with us.

How long will my data be kept?

In accordance with GDPR, our site-visitors have the right to access their data or ‘be forgotten’ (be permanently deleted from your databases). To do that, please contact us by e-mail at hi@estudio.bg.

Permanently deleting customer's data

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Changes

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hi@estudio.bg.

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